Help · Simple guides
Faciro tutorials for beginners
Short steps with pictures — written for shop owners, HR, and staff on a phone. One action per step.
Getting started (shop owner or HR)
First day on Faciro: sign in, add people, and approve leave. You can connect a clock later.
Open guide →Company Settings — every section explained
Settings is where you set company-wide defaults. Open Settings from the top menu. Take it one card at a time — you do not need to fill everything on day one.
Open guide →People — add staff and Hik-Connect ID
People is your staff list. The Hik-Connect ID must be exactly the same Person ID as on the attendance machine — otherwise punches will not appear for that person.
Open guide →How to review a person
Quick check before payday: name, role, shop, leave balances, and Hik-Connect ID.
Open guide →Roster — departments, assign, plan, publish
Roster is the planned week (who should work when). Attendance is what actually happened. Follow this order: departments → assign people → choose planners → plan → publish → share.
Open guide →Request leave (staff)
Ask for leave on your phone in a few taps. No WhatsApp chase.
Open guide →Approve or reject leave
Clear the pending list so staff know if they can take the day off.
Open guide →Payroll Summary (not a payslip)
Download hours, leave, absence and overtime for your accountant. Faciro does not pay salaries or print payslips.
Open guide →Still stuck? Email Faciro or read the FAQ.